Training Academy: Learn to manage your hotel with MisterPlan
Free step-by-step course to master hotel management software. From initial setup to billing and group check-in.
Tutoriales en vídeo
Getting started: interface and setup
Getting started with your PMS: learn to configure rooms, assign seasonal rates and set minimum stay restrictions. The foundation to start managing your hotel with MisterPlan.
How to manage hotel reservations step by step
Master the full booking lifecycle: from creation in the planning to guest checkout. Covers room assignment, guest data entry and document generation step by step.
Advanced booking management: modify, block and move
Advanced planning management: modify dates, relocate guests between rooms and block availability. Full control over your reservation grid without losing traceability.
Billing and payments in hotel software
Hotel invoicing walkthrough: generate invoices, record partial payments and manage your daily cash register. Learn to reconcile income and handle payment methods in your PMS.
Guest management, travel agencies and invoicing
Guest and agency management: organise client profiles, link travel agencies and invoice reservations to agencies. Streamlined workflows for professional front desks.
Quotes and reservation swaps in the planning
Generate quotes and send them to clients from the PMS. Review issued quotes, convert them into confirmed bookings and swap reservations in a full planning grid.
Automated welcome and thank-you messages
Create automated personalised messages with booking data. Schedule welcome and thank-you emails before or after the stay without any manual intervention.
Additional services: assign and invoice per room
Add extra services to your PMS and enable them in the booking engine. Distinguish between standard and optional services like crib, massage or spa treatments.
Tourist tax: set up in the PMS and booking engine
Set up the tourist tax as a mandatory per-person-per-night service. Apply it in both the booking engine and the PMS to comply with local regulations.
Online self-check-in and room assignment
Request online self-check-in from guests before arrival. Verify submitted data and schedule automatic check-in requests two days before the entry date.
Mass check-in for groups and hostels
Two techniques for loading data from multiple guests in large groups. Individual multi-upload link and CSV import for schools and camps.
